Contact Us

If you need help with an order, product question, shipping update, or return request, please contact our support team.

  • Email: [email protected]
  • Business Name: PetgearHub
  • Address: 447 Broadway, 2nd Floor, New York, NY 10013, United States
  • Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (US Eastern Time)

To help us assist you faster, please include your order number and the email address used when placing the order.

Important: Please contact us before sending back any item. Return instructions are provided after your request has been reviewed and approved.