Shipping Policy

PetgearHub works with established international shipping partners to deliver orders as safely and efficiently as possible.

Shipping coverage

We provide free standard shipping worldwide. Orders can be delivered to the United States, Canada, the United Kingdom, much of Europe, Australia, and many other international destinations.

Shipping time and handling

In most cases, delivery takes approximately 8–15 business days. Actual transit time may vary based on destination, customs clearance, local carrier performance, and seasonal demand.

For many destinations, standard shipping usually falls within a 5–15 business day window. Some routes, including certain shipments to Australia, may take around 10–18 business days.

Shipping cost

Standard shipping is currently free on all orders.

Expedited delivery

If you need a faster delivery option, contact us before placing your order at [email protected] to confirm whether expedited shipping is available for your destination.

Order tracking

Once an order has been dispatched, we will send tracking details when available. You can also use the Orders Tracking page or review your account order details to follow the shipment.

Address changes

If you notice that the shipping address is incorrect, contact us immediately at [email protected]. We may be able to update the address before dispatch, but once the order has shipped, address changes usually cannot be made.